Photography Service FAQs

Within your personal gallery, there is a “shop” button. Just click that and you can order prints directly to your home! I offer a wide variety of prints such as standard prints (wallets, 5x7, 8x11, etc.) posters, canvases, wood prints, calendars, glass boxes, cards, albums, etc.

I also have a partnership with Minted where you can find an array of different print selections at a discount.

All my packages come with a print release; however, I encourage you to check out the Ash Nichole Photos print store, our quality far outmatches the competition.

In most cases, yes, however restrictions apply. Rescheduling policies vary depending on the type of shoot so please refer to your individual contract.

Mini sessions are not able to be rescheduled without the purchase of the protection plan due to the high demand and set up costs.

If you have specific questions please contact me.

The weather policy is slightly different for each type of session. Please refer to your session type’s contract for the weather rescheduling policy.

The shoot begins at the agreed upon time. If the client is late, the photographer will photograph the client for the remaining time left in the session. The photographer will not rush to get the full session’s worth of shots or stay later than the agreed upon time. It is the client's responsibility to notify the photographer if he or she is going to be late. If the photographer does not get notification from the client after 15 minutes of waiting, the photographer will leave and the client will have forfeited their session, and no refund will be issued. 

The shoot planning call can be rescheduled once, free of charge, as long as the request is made at-least 3 days in advance. If later than 3 days before the shoot, or the second time rescheduling, the client must pay a $10 rescheduling fee. The client cannot skip the planning call, as it is an essential component of the shoot process.

Your images will be delivered to you in a digital gallery via email.

There shall be no refund of retainer after purchasing the photography session. If the CLIENT cancels at least 10 days before the scheduled session, then the total minus the retainer will be refunded to the CLIENT (only if the CLIENT has already paid in full). If the CLIENT requests to cancel later than 10 days before the scheduled session, then no refund will be issued. Cancellation must be in writing via email to ashley@ashnicholephotos.com even if a phone call was made to inform the PHOTOGRAPHER of the cancellation. In the event of a cancellation, the CLIENT must also sign the cancellation addendum. 

The timeline is different depending on session type. Please refer to your contract for expected turnaround time.